Delivery & Returns

Delivery 

We aim to provide the best possible delivery service on every order, our aim is to dispatch our items the same day as the order is placed, provided the item(s) are in stock in our warehouse. There may be items that we need to transfer in from our stores, which may take a few days to be dispatched.

UK Delivery Charges:

£1.95 (£0 - £10)
£3.95 (£10.01 - £30)
FREE (£30.01 & Over)

For full delivery information please click here

Returns

If you are not entirely satisfied with your purchase, you may return it for a refund or exchange within 14 days of receipt provided that the goods are in a new and unused condition, with the original labels still intact. Please note that this policy does not apply to items that have been specially ordered or personalized on behalf of the customer. All postage charges will be the responsibility of the customer unless the item is faulty or there is an error in the delivery. )

For our full returns policy please click here

Info & Care

Due to the precise fitting requirements of winter sports equipment, skis/snowboards and bindings ordered online will be supplied separately. For your safety, we recommend that you have these properly fitted by a local ski shop, preferably an authorised dealer. We cannot accept any responsibility for damage or injury due to incorrectly fitted or poorly maintained equipment.
Damage caused by use on dry slopes is considered as wear and tear and will not be covered by the manufacturer’s warranty. Repairs will be chargeable. Please contact your local shop for information on servicing.