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Craigdon Mountain Sports

Home>Community>Customer Testimonials


"A quick thank you for an excellent service. I 'phoned to order an Osprey Atmos rucksack on Tuesday afternoon, for despatch on Wednesday. The chap who took the order was friendly, helpful and cheerful; it was a pleasure to do business with him. The sack arrived today, Thursday, on free 24 hour delivery. I am most impressed. Thank you Craigdon."

Dave

"Just a quick "thank you" for such fast and efficient service from you regarding my order for a childs jacket, very impressed will certainly recommend you to friends.

Thanks again....Merry Christmas...well nearly : )"

Charlie



"I am so glad I bought the Dakine Split Roller, the quality is there and I love the way it looks, even the liner inside is cute ! Before I ordered it I was a little worried about the size, because I wasn't sure the small size would be big enough for a 12 days trip, but in fact this bag is really huge !!! It was just perfect ! I also would like to thank Craigdon for shipping my bag so fast (it took only 3 days to arrive to France !!!!!). Merci!"

Catherine



"Just a note to thank you for the service at your Inverness store.  Product range is good, and the staff are knowledgable, helpful and friendly.  A rare combination.  They are also adept at separating me from my pesion without being in the least bit pushy or forceful.  Just the job. Would not have bought them anywhere else, given the choice."

Bill



"The coat itself is lovely - a good price for a decent name, with the added bonus of a removable fleece inside.
The service provided by the site was fantastic: I ordered the wrong size, sent it back and within two days, had a replacement. Fantastic."

Jon



"Excellent service from start to finish. The jacket was a great buy. I found the Craigdon online shopping experience easy to use with excellent product/brand and size guide information. Thanks guys will definitley be making more purchases in the future........ "

Alan



"Received the pants i ordered today and they are fantastic and a first class service i hope to buy again soon thanks"

Bob


"Just wanted to say thank you for such good service. My jacket arrived today and is just perfect.

Thanks very much"

Denise



"This is a thank you for the incredible service.

I ordered 2 pairs of Berghaus Statis trousers from you guys online just before 9am yesterday. They arrived just after 9am today.

I've worn a pair of them already this morning whilst cutting my Mum's grass and then again whilst out in a deluge of rain. No surprises that they performed brilliantly !

Absolutely first class, no - TOP CLASS service.

Many many thanks."

Mick

 
"One of the main reasons for purchase of this item was the short leg option - for a short arse this is very practical. Other design features such as long side openings and waterproofing were also signficant attractions.

Have the features lived up to expectations? Its a case of yes, yes and yes - although the waterproof aspect is subject to further track testing in the coming weeks (hence only 4 stars instead of 5 at this stage), as exposure to the wet has so far been limited...but very optimistic.

Not much else to add - although I could comment on the service provided by Craigdon . I know it's not part of the product review but for any buyer's hesitant about using a remote supplier (yes Scotland is remote when viewed from an isolated part of Aus), I can only say don't be, as the service was both efficient and effective."

Michael

 
"Really happy with my purchase, very comfortable and carried all I needed with ease.  Excellent price and very fast delivery.
1st experience of buying from Craigdon and will be high on my list of stores the next time I want to make a purchase"

Sarah



"Just made a recent purchase of Mammut Mt Envy boot's , most pleased with my purchase.  So do your feet a favour, buy these Boot's!"

Geoff



"Just wanted to send you an email thanking you for the speedy delivery of the tent extension that my mum ordered on Friday 4th June, it arrived yesterday!

Just hope that the weather improves so we can use it !!"

Lesley



"Many thanks for your prompt attention to my order, which was delivered the next day.

I have forwarded your details to my friends and work collegues and I believe you will soon have many more customers.

I cannot fault your service, and please pass on my thanks to your mail order team.

I will be passing more orders in your direction soon."

Dave



"I visited your Inverurie store yesterday running out of options to get a 'Dappy Hat' for my daughter.  Apparantly it is essential wear at an NDubz concert!? I was attended to by Nicola who was very helpful, she researched the internet, spoke to your other outlets, took my mobile number and said she would sort it!

Amazingly, she called today and I now have 2 Dappy Hats for my daughter!!!!

Seriously, this kind of efficient and pleasant service is too rare these days, I would appreciate you passing on my thanks to Nicola, she really is a credit to your organisation."

Andy



"Thank you very much for a fantastic service. I received my order yesterday, the quickest delivery service I've ever had on the internet.  My mother is going to love her birthday present.

Thanks once again. I will definitely be using your services again."
 

Louise



"Excellent service and excellent quality clothing. Thank you. Will certainly receommend your website to my friends."

Vanessa



"Just a note to say thank you for a very pleasant transaction, and super fast delivery. You should open a school, to teach others how to run a successful company. ha ha."

Chris



"I ordered the wrong size of salopettes and had to return them. My holiday was only 36 hours away, but despite this, your team pulled out all the stops, replacing and delivering them in time for my skiing trip. Having spent a gruelling week in the close company of my Spindrift salopettes somewhere up an Alp, I can vouch that they are warm and toasty, look good and are tough enough to deal with many a tumble, many a snowstorm, thick fog and a drunken spree. And all for £9.99. How I laughed at my friends for buying from Tesco's. In short, I am now a big fan of Craigdon Mountain Sports for having got me out of a tough corner; and I'm a big fan of Spindrift for having kept me safely in a tough corner. All 11 friends who were with me on my holiday were regaled with my 36 hour deadline story, and all were very impressed.

Your customer service was truly outstanding and I cannot thank you enough for all that you did to ensure I received my goods in time. Thank you again."

Judy



"My fleece arrived safely this morning. Thank you for your brilliant service, both in delivery time and in keeping me informed. Thank you so much"

John



"I have just received a pair of exchanged Mountain Gloves and would like to thank you for your service, it has been excellent. I had never heard of your company and just searched the internet for waterproof glove, I am very pleased with what I came up with. An excellent web site with excellent service, many thanks."

Gordon



"Got a berghaus jacket from you earlier this week. I was very impressed with the service, especially the next day delivery all the way from Aberdeenshire! Many thanks."

John



Just a quick line to say that I received my order on Tuesday 23 Feb....very efficient!! Thank you. It fits perfectly as well. Thanks again for the great service.....do keep me on your mailing list!"

Steve



"I just wanted to thank you for your excellent service. I ordered the goggles below and they arrived damaged.  After an email explaining this, you quickly replied stating that a replacement pair were being sent by recorded delivery.  This was prefect as I was going boarding the next day!  They arrived in new condition and on time.  After my week snowboarding I returned home and posted the damaged goggles back, to then find you've refunded the postage.

I'm very impressed with the way you run your business and it's good to know that honest companies are still out there.  I will be recommending you to others as well as shopping again myself."

Dale